Building Up the Photography Skills of Artisans on Anou

Taking great pictures is hard, isn’t it? There are numerous variables you have to contend with to pull off the right shot: lighting, focus, background, angle, the list goes on. This is all a little overwhelming, particularly if you’re a rural artisan who has never used a camera before.

Despite this, we believe that remote artisans can learn how to take stunning pictures if given right tools and guidelines to follow. So how do we bridge the gap between the initial photography skills of Anou’s artisans and the pictures that will help their items sell? By providing simple photography trainings and continuous feedback.

During the process of bringing a new artisan online, an Anou Trainer will teach the artisan basic photography skills that familiarizes the artisans with the basics of a camera and how to take a picture. This focuses on basics of every picture such as centering objects and making sure objects aren’t cut off in the view finder.

Once they start feeling comfortable with the camera (usually right around when they figure out the difference between the subtle focus button and the full take-a-picture button), the Anou Trainer will start to slowly immerse the artisans into the details that make up a requirements for product pictures.

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Annemarie, RPCV, teaches Fatima Haddu how to take her very first picture.

Add MediaWhat we’ve learned from teaching many Moroccan artisans is that the quickest way to start teaching such a complicated skill is to create basic, yet strict, guidelines that apply in every product photo they take. The guidelines create a predictable pattern for artisans to follow, which in turn helps them navigate the endless list of variables by focusing on a single core task for each picture they take.

If you’ve browsed through Anou already, you may have already deduced what we require for each picture. They include the five following types of pictures that must be taken outside in the late afternoon (courtesy of ):

Picture #1: Full Product Shot

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       Picture #2: Close Up Shot

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Picture #3: Alternative Side Shot

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Picture #4 Surrounding Environment Shot

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Picture #5:  Artisan Who Made It Shot

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The Anou Trainer will work with the artisans until they can take each picture and can easily recall the five types of photos. Once they do a satisfactory job, the training moves on to other topics.

The training isn’t designed to turn artisans into professionals overnight (well, some seemingly do, as was in Cooperative Chorouk‘s case); rather, we use the trainings to equip them with the basic skills and tools so they can improve on their own with continuous feedback. Not surprisingly, the vast majority of artisans post some pretty poor pictures in the beginning! But that is where Anou’s feedback feature comes into play.

Once artisans start posting products online, they immediately receive visual feedback on their products from prospective customers like yourself, which includes a rating for their product’s photography (learn more about Anou’s rating system here). Again, the feedback keeps a complicated topic simple by providing them with a shaded color (red = bad; green = good) to convey whether their pictures are good or not. If they get dark green stars they’re doing great. If they get dark red, well, back to the drawing board. If they’re receiving poor ratings, they can browse and compare their ratings to the ratings of other artisans on the site to visually see what they could be doing better. If they still wish for more help, they can call Anou’s free support line for more specific feedback.

Just how much can artisans improve on their own with some feedback? Let’s check out Cooperative Atma‘s first attempt at taking pictures and adding them onto Anou. Cooperative Atma is lead by Fatima, who had little to no experience using a camera when she first started. After completing the initial training, Anou’s team left Fatima with a homework assignment: post one item on Anou the day after  our team left. Check out how she and her cooperative did with a collection of samples:

Example Set 1:
CoopAtma

Ouch! Atma’s pictures were pretty poor. Red felt background for a green and white rug? Uh-oh! Worse, they only posted one picture for this rug. They pretty much broke every guideline we discussed during our photography training.

We gave Fatima and Cooperative Atma a call and reminded them about the guidelines we discussed and how the quality of their pictures would impact their future sales. They politely brushed off our critiques and did not seem motivated to change their pictures. As a couple days went by and they received their ratings, they wound up with a dark red camera (a one star photography rating):

Screen Shot 2013-08-28 at 11.47.17 PM

Shortly after, we got a frazzled call from the president, “We got a star!? I will go back immediately and take a better picture!” An image of a single star had made much more of an impact on Fatima than our nuanced explanations as to why she needed to post better pictures. A few attempts later, Cooperative Atma posted the following photos:

Example Set 2:

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Much better; they were now following the guidelines even though it was clear that they were still struggling to hold the camera still and they did not realize how it was affecting the clarity and color of their images. What would you have rated their photo? They wound up with a light red camera ( a three star rating):

Screen Shot 2013-08-29 at 12.14.15 AM

Fast forward to today, and their pictures are even better. Check out this item they posted a this past week:

Picture #1: Full Shot

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Picture #2: Close Up

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Picture #3: Alternative Side

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Picture #4: Environment Shot

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Picture #5: Picture With The Artisan Who Made It

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What would you rate it? They received a perfect 5 stars. As a result, it was posted automatically posted on Ebay and Etsy and the rug sold within 48 hours after it was posted.

Cooperative Atma’s development demonstrates that if artisans are given the right tools, simple guidelines to follow, and continuous feedback, they can improve their skills. Currently, many more artisans are posting their products on Anou and could use your feedback. Be sure as you browse through the site to give them your honest opinion — it’ll only help them as they continue to become better product photographers!

3 thoughts on “Building Up the Photography Skills of Artisans on Anou

  1. Hey Dan and friends,

    Just wanted to give you a heads-up that your photographs aren’t visible. Since the point of this blog post is the power of effective photographs, the fact that I see only empty boxes is painfully ironic. Did you host the photos on a server that’s no longer hosted? Did you rearrange them in a way that broke the links?

    I hope you identify the problem and fix it — I’d really like to see what you’re talking about.

    Oh, and it’s not just this post — I can’t see any pictures anywhere on this blog. 😦

    Thanks,
    Liz Fuller-Wright
    RPCV Morocco ’08-’10

    • Hey Liz!

      Thanks so much for your comment and letting us know about the images throughout our blog. Apparently, the images were hacked and they had to be replaced. I’ve just gone through completed replacing all the images on the blog, so now you can finally see what we’re talking about! Thanks for reaching out and let us know if you have any other questions!

      Dan

  2. I purchased the yellow carpet in this post as a birthday gift for my parents. It’s absolutely gorgeous. Also purchased the purple carpet from this post as a wedding gift for friends, but liked it so much when it arrived that I kept it! Keep up the great work!

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